Contact Nowzi
A direct line to the Nowzi team.
For general questions, account support, bookings, payments, provider assistance, and safety concerns, contact us by email.
How to contact us
Email support@nowzi.app. To help us respond, include your name, the email address associated with your Nowzi account, whether you are a customer or provider, and a concise description of what happened.
For booking or payment questions, include the relevant booking date and service. Do not include your password, full payment-card number, bank information, professional-license document, or government identification in your message.
Safety concerns
For unsafe behavior, harassment, threats, suspected fraud, or inappropriate content, use the in-app report and block tools when available and email support@nowzi.app with the subject “Safety escalation.”
Nowzi is not an emergency service. If you or someone else is in immediate danger, contact local emergency services before contacting Nowzi.
Business and legal inquiries
For business, media, or legal inquiries, email support@nowzi.app with a clear subject line and enough information for the appropriate team member to respond.
Need help now?
Email our team with enough detail to help us investigate. If you believe someone is in immediate danger, contact local emergency services first.
Email support@nowzi.appYou can also review our Privacy Policy and Terms of Service.